Level 2 - National Certificate in Health & Social Care

Maintaining Rights Infringement & Responsibility Diversity & Equality Confidentiality Legislation & Policies Conducting a Survey

Unit 1- Preparing to Give Quality Care

Overview Infringement of a service users' rights Rights Which Affect Service Users Categories of Rights Infringement Care Workers' Responsibility Tasks Assessment Test Yourself Glossary

Care Workers' Responsibilities

It is the care workers responsibility to ensure that care users rights are not infringed. To enable them to do this effectively they must have good lines of communication through which they can seek advice and guidance from experts such as:~ Line managers and supervisors, and Professional organisations.

Care workers should also feel confident in seeking advice by reading specific policies, regulations or procedural documents applicable to their care setting.

You should now understand how service users rights can be infringed on a personal, physical or financial level. You should also appreciate how care workers should accept some responsibility for ensuring users rights are not infringed.

Have a go at:~ Task 2_1a – Professional Organisations & Policies